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Locations & Departments

Christian Schad avatar
Written by Christian Schad
Updated over 2 weeks ago

With the Departments & Locations module, you can map your corporate structure in ZEP. This allows you to define departments, branches, or locations (under the Departments menu item), assign employees and projects to individual departments, store stationery, define department heads, and generate evaluations for time and costs per department.

An administrator can restrict any report by department.

In the Evaluations menu item, you will also receive an additional Departments tab:

  • Times: Working hours of all employees in the department.

  • If the Absences & Overtime module is used, the following data is also displayed per department and as a total:

    • Annual leave in days

    • Unpaid absences in days

    • Paid absences in days

    • Total overtime

  • Costs: A detailed list of all internal and external costs incurred per month is displayed for each department.

Selecting the Customer's Department

A department head can select from the department(s) assigned to them. An administrator or controller can select all departments. Inactive departments are not offered in the list.

The default setting is the department of the logged-in user. Under Administration, you can also specify that "- any -" should be the default for administrators and controllers instead.

When a department is selected, only customers belonging to that department are displayed. By checking the checkbox, you specify whether customers from sub-departments of the selected department should also be included in the customer list.

If you select "- any -", all customers will be offered regardless of their department affiliation, even if their department is inactive.

Department Settings

If you use the Locations & Departments module, you must first configure a few basic settings under Administration > Departments > Settings.

A department head with the "User" role may use employees/projects/prices from other departments as copy templates during project planning.

With this setting, you can specify how much a department head is permitted to see and whether they are allowed to copy the corresponding elements from other departments for use in their own department.

Default Setting: Incl. Sub-departments

Note: When you perform various evaluations as an administrator or department head, you have the option to pre-select a department. You can use a checkbox to specify whether only this department or also all its sub-departments should be considered. Depending on your corporate structure, you may always need "incl. sub-departments" selected. To avoid the inconvenience of checking the box for every evaluation, you can specify the default state of the "incl. sub-departments" checkbox here.

Default Setting: All Departments

Note: When you perform evaluations as an administrator or department head, the department fields are defaulted to the department you are assigned to. Depending on your needs, it may be useful to have all departments as the standard setting. You can specify here whether the default should be set to "- any -".

Department Head Settings

  • A department head may create new employees for their department: Specify whether a department head is permitted to create new employees for their department.

  • A department head may create new customers for their department: Specify whether a department head is permitted to create new customers for their department.

  • A department head may create new projects for their department: Specify whether a department head is permitted to create new projects for their department.

  • A department head may change project-specific internal billing rates for their department's projects, even for employees from other departments (Yes / No): If you select "Yes," a department head can view and change the project-specific internal hourly rate, even if they are not the project manager for that specific project.

Department Head Rights

A department head acts as an administrator at the department level.

They can record and manage employees, customers, and projects for their department, as well as run evaluations for them. Under the Administration submenu of an employee, a department head (just like an administrator) can record, change, and delete project times and, if applicable, receipts for that employee; however, they can only rebook data of their employees to projects within their own departments. A department head who holds "User" permissions themselves can only assign "User" permissions to the employees in their department. A department head with "User with additional rights" permissions can assign both "User" and "User with additional rights" to their department's employees.

Permission

Administrator

Department Head

Revenue Evaluations

✅¹

Projects

✅¹

Project Management

✅¹

Project reports

✅¹

Employees

✅¹

Customers

✅¹

Master Data

Settings

Departments

Department Management

The Departments menu item is available for selection by every department head, administrator, and controller.

As an administrator, you can select and edit or evaluate a specific department here; as a department head, you can select and edit or evaluate your own department(s) and any subordinate departments.

Create Department

When you create a new department, a pop-up window opens where you can enter general department data:

  • Short form

  • Designation

  • Currency (available from ZEP Compact Revenues & Costs)

  • Parent department

  • Remarks

After you have entered all information regarding the department data, confirm your entries by clicking "Save". You can then provide all further details for the department by selecting the corresponding submenu item.

Department Data General

Data

In the Data submenu of a department, you can view the information provided when the department was created.

  • A department is uniquely identified by its short form, which can be any combination of letters and numbers.

  • A more detailed department name can be entered in the "Designation" field.

  • In selection lists (e.g., in evaluations), the full short form is always visible, but the full designation is often not.

  • You can build any department hierarchy in ZEP by selecting the department that should be superior to the current one.

  • A general remark can be added to each department.

When editing a department, you can mark it as "inactive".

A department cannot be deleted as long as customers, employees, or projects are still assigned to it. Using the "inactive" option keeps the department in the system, but it will no longer appear in standard department lists—useful, for example, when a department is dissolved.

To see inactive departments again, enable the "also show inactive departments" option in the search criteria of Department Management.

Current employees, projects, and customers should be reassigned to other departments, while former employees and projects can remain in the inactive department.

Department Heads, Employees, Projects, and Customers

Department Heads

By clicking the "Assign employee as department head" button, you can select and assign department heads for this department in the following pop-up.

  • To do this, activate the checkbox next to the corresponding username. You can select all checkboxes at once by using the checkbox in the table header row.

  • The first table displays all department heads directly assigned to the department; you can remove an entry by clicking the delete icon.

  • A separate table shows department heads who hold rights for the selected department because they are assigned to a parent department. This implicit assignment cannot be deleted.

Employees

In the Employees submenu, you can view which employees are assigned to this department. Department heads with appropriate permissions can create new employees for their department using the "New employee" link.

A department head with "User" permissions can only assign "User" permissions to their department's employees. A department head with "User with additional rights" can assign both "User" and "User with additional rights".

The list displays all currently active employees based on their entry and exit dates.

If you have reached the maximum number of employees allowed by your ZEP license, the "New employee" button will no longer be available.

Caution: When creating employees with future entry dates, ZEP will deny access if the number of "active" employees exceeds the license limit at that future point.

The employee list is sorted by username; clicking a column header reverses the sort order.

Numbers and most special characters are sorted before "A," while German umlauts (Ä, Ö, Ü) are sorted after "Z".

Projects

In the Projects submenu, all projects belonging to this department are listed in a table. You can create new projects for the department at any time via the "Create new project" link.Clicking on the project's short form allows you to jump directly to the corresponding project.

Customers

In the Customers submenu, all customers assigned to this department are listed in a table. You can create new customers for the department at any time via the "Create new customer" link.Clicking on the customer number allows you to jump directly to the corresponding customer.

Working Time Overview for Employee Locks

If you are using the Absences & Overtime module, you can access the working time overview for employee blocks for the department.

For the selected month, all employees of the department including sub-departments are displayed with their daily hours worked in a table. You can filter the view by employee category. Saturdays, Sundays, and public holidays are shaded in gray, while Sundays and holidays (or other days with zero regular working hours) are marked with red text. This overview helps identify if employees have forgotten to book their times. Clicking on a day opens a small window displaying all project times for that day.

Display Details: Working Time

  • Days with more than 10 hours of booked working time are marked in yellow.

  • Days where recorded time is more than 50% below the regular working hours, without defined absence reasons like vacation, are marked with a red background.

  • Red days indicate the month may not be fully recorded, suggesting a block is not yet advisable.

  • Clicking on a day opens a pop-up showing all project times for that employee; clicking the employee's name within that pop-up leads directly to their project time recording for corrections.

Display Details: Billable/Non-Billable Distribution

  • Billable times are shown in green and non-billable times in blue for each employee and day.

  • Clicking a day opens a small window with all project times for that day.

  • Clicking a day also opens a pop-up with the employee's project times, where clicking the employee name allows direct access for corrections.

Blocking Employees

  • Department heads can block employees in their department and sub-departments for the set month.

  • You can block all employees using the "Block all" button or block individuals by clicking the (first) lock icon next to their name.

  • A block prevents any changes to project times, receipts, or absences for that month, even by an administrator.

  • Blocked employees are identified by a "closed lock" symbol.

  • To lift a block, click the symbol again or use the button to unlock all employees in the department

    .

Department Data settings

E-Mail

You can also enter your own settings for email headers and footers for departments using a simple HTML editor.

Faktura

Email Settings for Sending Invoices

If you send invoices to your customers by email, you can enter a department-specific email address here (deviating from the address specified under Administration > Settings > Email for automatically sent emails or the address specified under Administration > Settings > Faktura). If necessary, provide a sender name, a reply-to address, and a reply-to name.

Reply-To Name for Sending Invoices via Email Any potential reply from the customer to the invoice sent by email will be sent to this name.

Reply-To Address for Sending Invoices via Email Any potential reply from the customer to the invoice sent by email will be sent to this email address.

Please note:

  • If you do not enter a specific email address here, the global settings apply.

  • If you have entered an email address here, all other email settings (sender name, reply-to address, reply-to name) of this department also apply (even if they are empty).

Please also note the following:

If you wish to use your own email addresses, you should also use your own mail server that belongs to these addresses (see "Use a special outgoing mail server for sending mail").

Department Report

Cover Page

In the Cover Page submenu, you will find an overview of all important data related to the department.

Costs

Department Cost Overview

Under the menu item Evaluations > Departments > Costs, a department head is shown a detailed list of all total internal and external costs incurred by their department per month. An administrator can evaluate all departments.

Fixed prices cannot be broken down by the employees' departments; they are assigned to the department of the project.

A detailed list is displayed for each department:

  • Internal projects (projects without a customer) + employees of the department with internal labor costs and other costs.

  • Customer projects + employees of the department with internal and external costs.

  • Projects of the department + employees from other departments.

  • Projects from other departments + employees of the department.

Mixed projects containing both fixed-price and time-based activities are marked with an asterisk (*). Projects for which no times or receipts were recorded during the evaluation period are not displayed.

Department Report

Delete Department

When you go to Departments > [Department Name] > Actions > Delete, the system will indicate whether you can delete the department or which elements are currently preventing its deletion.

  • You can only delete a department if no customers, employees, or projects are assigned to it.

  • If you wish to archive a department, it is recommended to enable the "inactive" option in the department data.Inactive departments are no longer displayed or taken into account in evaluations.

You can optionally enable "show inactive departments" to make them available for selection in evaluations.

Further Settings

Path: Departments > [Department Name] > Other

Department as a company: specific company data

If you represent multiple companies as departments in your ZEP, you can enter additional data:

  • Name and address lines

  • Telephone, Fax, E-Mail, Website/URL

  • Shareholders/Managing Director/Board of Directors

  • VAT ID and Tax Number

  • Commercial Register Number

  • Competent Registry Court

    • With the Invoicing module additionally:

      • Global Identification Number Type

      • Global Identification Number

Bank details

Enter your bank details here. This data is required for the creation of pdf/a-ZUGFeRD invoices. Likewise, this data is used as placeholder variables for the stationery. This means that if your bank details change, you can make the change here (link "New bank details") and the updated information will be automatically adopted into all your stationery templates where you have inserted a placeholder for this data. The fields Bank Name, IBAN, and BIC are also available as document variables for the stationery.

Each bank connection has the following fields:

  • Short form (for identification later during selection)

  • Currency

  • Language

For ZUGFeRD and as placeholders for stationery:

  • Bank

  • IBAN

  • BIC

Only for stationery:

  • Multi-line text field (Complete text for document variable in stationery)

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